Princess cruises~ When will all this be sorted out?

Did most new passengers boarding Majestic Princess in Auckland have charges on their account from the previous occupants of their cabin? A system error still existed onboard for over two months after we were stung for USD $376 for telephone calls (not ours)!

The Pathetic Princess

Do not pay for a Princess cruise
Lest many greenbacks you may lose
If you’re irate and lost
At inflated great cost
Strange stray charges you must refuse

These fees I won’t accept henceforth
My refunds maybe heading north
I pray Princess one day
Maybe I guess by May
Before May Day or May the fourth

Alan Grace
5 February 2024
(modified 24 February 2024)

Did most new passengers boarding Majestic Princess in Auckland have charges on their account from the previous occupants of their cabin? A system error still existed onboard for over two months after we were stung for USD $376 for telephone calls (not ours)!

We booked a cruise on Majestic Princess from Auckland to Sydney from 30 October to 4 November 2023 in our first minisuite. All passengers like us boarding in Auckland we unable to board until the next day. For the missed day itself we only received initially USD $18.96 (NZD $30.25) as credit in our onboard account. For our first minisuite and our first Princess cruise!

Princess did not look at our complaint for over two months!

I hope I may be successful in obtaining a reasonable settlement soon.
Maybe by May the fourth?

For my other posts see:

https://aaamazingphoenix.wordpress.com/category/princess/

https://aaamazingphoenix.wordpress.com/category/green/

https://aaamazingphoenix.wordpress.com/

Weekly Prompts Colour Challenge – Green

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