I’ve now been kicked out of Neighbourly 😦 I’ll let you read the ticket. The “Neighbourly Team” (NT) has never been interested in listening to me or anyone else (including Leads). NT says in the email “We’ve encouraged you many times to come directly to the Neighbourly Team if you do have problems or concerns with our website.” I cannot recall any time that NT has said that to me or encouraged anyone to do that 😦
“The time has come,” the Walrus said,
“To talk of many things:
Of shoes–and ships–and sealing-wax–
Of cabbages–and kings–
And why the sea is boiling hot–
And whether pigs have wings.”
You can read the “ticket” email below.
The Neighbourly Helpdesk no longer has anyone to answer any queries.
Members have to email the Helpdesk. I have yet to get any issues resolved through the Helpdesk or emails. The same is also true of Leads (contacting the Helpdesk) that I have been in contact with.
If NT is not happy with any posts, the posts are put “on hold” so that they cannot be seen. NT issues a “ticket” which rarely indicates what needs to be reworded. I once had a revised email accepted which was made visible again but was later deleted later the same day without any explanation. I wrote an email querying why this happened but never received a reply.
Below is my reply (which also got no response from NT) to an earlier email from Elesha:
It is very disappointing that advertisers are favoured at the expense of members.