Marriott find our phone
We’ve got cell cost complication
Marriott’s lost reputation
In the hotel
Staff stole our cell
While we were on hell vacation
20 May 2018
Daily prompt: Complication
Jenny’s cell phone was stolen from out of her suitcase.
Excerpt from email sent yesterday (no reply yet):
Jenny had her cell phone taken from room 1701 of the hotel on 16 May (from the data usage below).
Courtyard Marriott Shanghai Jiading
No 3101 Huyi Highway, Jiading District, Shanghai 201821 China
The cell phone had no power.
It would appear a staff member has taken the phone, charged it up and used up over $15 of data on 16 May and over $7 today.
We have now got a new SIM card which will hopefully prevent any further usage of this phone.
We are however still responsible for the stolen data over $22.
Hopefully if the same thing has happened in another room, the room locations can be used to identify the staff member responsible.
We also saw that a person had moved our stuff around the room.
Can you please follow up with what staff members have been in our room and please question them about Jenny’s stolen cell phone.
Please mail us back about your investigation.