Ode to Frosty

The Ode to Frosty is at the bottom of this post. Frosty is a girl toddler fridge, less than three years old. Look here for the Final Chapter.

A Neighbourly member posted in Neighbourly (see a previous post of mine about Neighbourly in this blog) about the issues she as having with the repair of her fridge. A repairman, Glenn (very difficult to locate his last name) from R & G Appliance Services , came and replaced the thermostat but did not come back at the time arranged when the problem still remained. He did come back another time after I contacted him twice on the phone.

The fridge is less than three years old. It is out of its initial two year warranty. Sadly no one including the retailer (Wingates Betta Electrical, New Lynn), Fisher and Paykel (F & P, manufacturer of the fridge) or Glenn told the owner that there was a five year warranty on the sealed unit.

I believe Glenn has claimed to the owner (at least twice) that he is an authorised F & P Repairer; F & P have denied this.

Fisher and Paykel have claimed that the five-year warranty has been voided because the repair has been done by a non-authorised repairer.

It is sad that this warranty may have been voided when the fridge owner (Karina) was not even made aware that this warranty existed and she believed that the repairer was authorised.

The fridge has now been taken away to F & P and a replacement fridge supplied by F & P.

This issue has generated what may be the largest number of replies to a post on Neighbourly in our local area (over 150 in the original post and almost 20 in a continuation post).

The fridge has now been given a name (Frosty).

We are waiting to see the outcome.

Here is part of the original post (posted with permission of the poster):


Enjoy my poem:


For a larger version of the ‘Ode to Frosty’ click here.
The larger version may not print the ‘scrolly’ ends. When Frosty returns home from F & P, I will post her a printable version.

You may like to look at Frosty’s certificate.


11 Comments Add yours

  1. Karina Enser says:

    Yup I think so……cos a wordpress popup appears when I try and like something…..


  2. AlanGraceNZ says:

    Actually Neighbourly is a type of group blog/forum. Just click on the star to like a comment. Thanks for your comments. Have a great day.


    1. Karina Enser says:

      Oohh I had no idea Neighbourly is a blog 🙂 I clicked on the star, but then a funny pop up thing comes up saying put in a password. Don’t know what my password is.


      1. AlanGraceNZ says:

        Neighbourly is more like what is called a discussion forum than a group blog. However some people may call it a group blog. Others (Heaven forbid) may compare it to Facebook (original version). Maybe you have to have a login on WordPress before you can ‘Like’ something?


  3. Karina Enser says:

    Awesome, thanks Alan……from me and Frosty!


    1. AlanGraceNZ says:

      Thank you. Thank you. Thank you. I have deleted your test comments.


      1. Karina Enser says:

        Cool, I was trying to work out how to comment on here……I have never commented on a blog before, lol.
        I can’t work out how to “like” a comment though, it won’t work for me.
        Have a great day! 🙂

        Liked by 1 person

  4. Sesi says:

    That’s a lovely poem Alan !!!!

    Liked by 1 person

    1. AlanGraceNZ says:

      Thanks Sesi. Have a great day 🙂


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